About Us

Solving problems so you don’t have to

Malcom is in the problem solving business helping our clients find solutions.   We listen to our clients’ needs bringing all our resources together to find solutions. 

Malcom is a small third generation family business located in the U.S. one hour south of Boston in the beautiful coastal town of Portsmouth, Rhode Island.   We are just six miles from Newport, RI, home of Naval Station Newport and the US Naval War College.

We are very proud to be supporting our Troops in the field with simple reliable tools for various applications including heat shrink and solder sleeves for wire harnesses, composite repairs on military aircraft as well as de-icing, label removal, plastic welding and heat sensor testing.

Malcom started in 1991 as a Manufacturer’s Rep company located in Andover Massachusetts.   In 1998 Malcom started developing products including a portable battery powered heat gun, soldering iron, specialty heat tools used for composite applications and offering a wide range of plastic welding tools and kits.  In 2000 Malcom set up an office in Portsmouth RI as we evolved and grew into a specialty tool company solving problems and providing solutions to our customers’ needs. We strive to make the world a better place for everyone we come in contact with by solving problems, increasing productivity, improving quality and reliability with our products.

Our value statement

Work hard toward our goals with integrity and with a sense of purpose. Approach work with optimism and welcome new ideas and ways of doing things. Think strategically in search of the best ways and approaches towards achieving our goals.  Be mindful of our own and others limitations and actively seek out ways to fulfill these limitations.  Make choices that are rooted in our core values; excellence, honesty, respect and compassion.​

Capabilities

Malcom is in the problem solving business helping our clients find solutions.   We listen to our clients’ needs bringing all our resources together to find solutions.  From hand held tools for soldering, plastic welding and shrinking applications to composite curing and smoothing we deliver high quality products quickly at a great value.   Low volume production is what we do best.​

What our clients and partners are saying

Our partners like working with us because of our response time, our transparency and our resourcefulness.   Our clients and partners like that they we keep them informed throughout the process and we are very reachable.     ​